arrecbruta is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains your rights under these regulations and how we ensure compliance.
Data Controller
arrecbruta acts as the data controller for personal information collected through our website and services. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with data protection laws.
Contact details for data protection enquiries:
arrecbruta
47 Granby Street
Leicester LE1 6ES
United Kingdom
Email: [email protected]
Your Data Protection Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right to Be Informed
You have the right to be informed about how we collect and use your personal data. We provide this information through our Privacy Policy and at the point of data collection.
Right of Access
You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to your request within one month, free of charge in most circumstances.
Right to Rectification
You have the right to request correction of any inaccurate personal data we hold about you, and to have incomplete data completed. We will respond to rectification requests within one month.
Right to Erasure
Also known as the "right to be forgotten," you can request deletion of your personal data in certain circumstances, including:
- When the data is no longer necessary for its original purpose
- When you withdraw consent (where consent was the legal basis for processing)
- When you object to processing and there are no overriding legitimate grounds
- When data has been unlawfully processed
This right does not apply where we need to retain data for legal obligations or legal claims.
Right to Restrict Processing
You can request that we restrict processing of your personal data in certain circumstances, such as:
- While we verify the accuracy of data you have challenged
- When processing is unlawful but you do not want erasure
- When we no longer need the data but you need it for legal claims
- While we consider an objection you have raised
Right to Data Portability
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another controller.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes. If you object to processing for direct marketing, we will stop processing immediately.
Rights Related to Automated Decision Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects. We do not currently use automated decision-making processes of this nature.
Exercising Your Rights
To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month, though this may be extended by up to two months for complex or multiple requests.
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Contract: Where processing is necessary to fulfil our service agreement with you
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Legal Obligation: Where we must process data to comply with the law
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your rights
Special Category Data
Our services may require processing of special category data, particularly health information for disability benefit applications. We only process such data with your explicit consent and for the specific purpose of assisting with your benefit applications.
Data Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data where appropriate
- Ability to ensure ongoing confidentiality, integrity, and availability of processing systems
- Ability to restore access to personal data in a timely manner following an incident
- Regular testing and evaluation of security measures
Data Breaches
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Complaints
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
International Transfers
We do not routinely transfer personal data outside the United Kingdom. If any transfer is necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Last updated: July 2026